Privacy policy
Privacy Policy
Effective Date: June 30, 2026
From Ruby To You (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you browse our website or place an order, we may collect information such as:
- Your name, email address, phone number, billing address, and shipping address
- Order details, including personalization requests and product preferences
- Payment information processed through our secure payment providers
- Device, browser, IP address, and website-usage information collected through cookies or similar technologies
- Information you provide when you contact us, subscribe to emails, submit a review, or communicate with us through social media
How We Use Your Information
We may use your information to:
- Process, fulfill, and ship your order
- Create and personalize your requested products
- Communicate with you about your order, delivery, customer-service questions, or account
- Send promotional emails or updates when you choose to subscribe
- Improve our products, website, services, and customer experience
- Help prevent fraud, unauthorized transactions, or other unlawful activity
- Comply with applicable legal obligations
How We Share Your Information
We do not sell your personal information.
We may share information only as needed to operate our business, including with trusted service providers such as Shopify, payment processors, shipping carriers, email-marketing providers, and website analytics providers. These companies may use your information only to provide services on our behalf.
We may also disclose information when required by law or when necessary to protect the rights, safety, and property of From Ruby To You, our customers, or others.
Cookies and Website Technologies
Our website may use cookies and similar technologies to help the site function properly, remember preferences, analyze traffic, and improve your shopping experience. You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly as a result.
Marketing Communications
You may receive promotional emails from us only if you choose to subscribe or otherwise provide consent. You may unsubscribe at any time by clicking the “unsubscribe” link included in our marketing emails.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Your Privacy Choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal requirements and business recordkeeping needs. To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the revised policy.
Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:
From Ruby To You
Email: info@fromrubytoyou.comÂ